Smarter Engineering, Healthier Outcomes: How Applied Technology Enhances Healthcare Facility Operations

Tarah Raaum, AIA, NCARB
,
Healthcare Business Unit Leader
April 1, 2025

For healthcare facility managers and operations teams, optimizing real estate, maintaining infrastructure, and ensuring compliance are constant challenges. Aging buildings, shifting care models, and increasing consumer expectations demand a smarter, more proactive approach. ISG’s applied technology—combined with our expertise in healthcare engineering—helps streamline operations, extend facility lifespan, and reduce long-term costs.

Drone: Turning Complexity into Efficiency

Large healthcare campuses evolve over time, resulting in complex facility layouts that require precise evaluation. UAV drones provide an unmatched level of detail and mobility, which allows us to capture a wide variety of aerial images, thermal data, videos, and 3D scan data in a fraction of the time.

In a recent project, ISG scanned an 84-acre campus in just 43 minutes, identifying infrastructure inefficiencies and areas for improvement.

Drones offer centimeter-level accuracy, enabling facility managers to:

  • Analyze site conditions for renovations and expansions.
  • Assess the building envelope for energy performance.
  • Quickly evaluate large-scale campuses with minimal disruption.
ISG’s healthcare team and visualization experts collaborate live as our drone captures high-precision data, providing a comprehensive view of campus infrastructure in minutes.

By providing a comprehensive, real-time view of facilities, ISG helps healthcare leaders make informed decisions that improve efficiency and reduce operational risks.

Reality Capture: Supporting Maintenance, Renovations, and Compliance

Healthcare facilities operate 24/7, making renovations and maintenance complex. Reality capture technologies—3D scanning, Light Detection and Ranging (LIDAR), and photogrammetry—provide high-accuracy facility mapping, reducing downtime and ensuring compliance.

ISG’s reality capture solutions help:

  • Maintenance teams proactively assess aging infrastructure to avoid costly repairs.
  • Operations teams create accurate as-builts for space planning and asset management.
  • Compliance teams document facilities to meet regulatory and accreditation standards.

By integrating reality capture with healthcare engineering expertise, ISG minimizes risk, improves planning, and enhances long-term facility performance.

3D scanning technology generates precise models for reliable planning and accurate as-built documentation, ensuring reduced project delays and enhanced efficiency in design and execution.

Augmented + Virtual Reality: Understanding the Value

Virtual and augmented reality transform how facility managers and healthcare leaders plan spaces before construction begins. These tools allow teams to experience environments, identify inefficiencies, and refine workflows before making costly investments.

  • Empathy-driven design: Simulate experiences from a patient, staff, or visitor perspective to ensure accessibility.
  • Stakeholder collaboration: Engage leadership, clinical staff, and maintenance teams in decision-making.
  • Operational efficiency: Optimize layouts and test workflows virtually to improve functionality and safety.
Virtual reality design is paving the way for improved documentation quality, making reviews more effective, and transforming ISG’s ability to help clients not only envision new spaces—but step into them sooner. Learn more in this video.

Data-Driven Decisions, Smarter Facilities

With applied technology and healthcare engineering expertise, ISG helps facility managers and operations teams gain better data, reduce risk, and improve decision-making. From real-time site analysis to compliance documentation and immersive design experiences, these tools create smarter, more resilient healthcare facilities.

Let’s discuss how ISG can enhance your facility’s performance and sustainability.

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Tarah Raaum, AIA, NCARB
Healthcare Business Unit Leader
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Tarah Raaum, AIA, NCARB

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